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FAQ
Netflix offers a variety of plans to meet your needs. The plan you choose will determine how many people can stream Netflix content at once, and whether you can view in Standard Definition (SD), High Definition (HD), or Ultra High Definition (UHD). You can change or upgrade your plan anytime from your Account page.
Yes, you can download select TV shows and movies to watch without an internet connection from the Netflix app on your Apple iOS or Android device and on computers or tablets running Windows 10. Downloads are not currently supported on other devices.
You can browse our content easily on the Netflix app and website. There's a search bar available at the top of your screen, and there are also categories that help you discover new shows and movies that you might like based on your previous viewing history.
Netflix is available for streaming over the internet in over 190 countries around the world! When you're traveling, you can access your local Netflix library, as well as any other region you're genuinely in.
The Netflix app is available on many smart TVs, game consoles, streaming media players, set-top boxes, and Blu-ray players. You can find more information about compatible devices and brands on the Netflix website.
Netflix offers four data usage settings to choose from which control how much data is used while streaming. You can change your Netflix playback setting and manage data usage from 'Account' settings.
Yes, video quality can be adjusted in your Netflix account settings. You can choose from low, medium, or high video quality. However, keep in mind that higher-quality videos will use more data.
Yes, Netflix allows you to set up to five different profiles on a single account. This means that different members of your household can have their own personalized Netflix experience built around the movies and TV shows they enjoy.
Netflix has a dedicated section for kids with family-friendly content that you can easily access. Furthermore, you can set up a separate profile with child-appropriate content and use Netflix's parental control settings to limit the content that can be viewed.
If you forget your Netflix login details, you can use the “Need help signing in?” option on the sign-in screen, and you'll be guided through the process of retrieving your account.